FAQ
Our patterns
💻 How does the design tool work?
The design tool lets you design your own knitting pattern by combining various design attributes and adding any yarn. After placing the order, you receive your customized knitting pattern as a PDF.
📝 How are the patterns structured?
We focus highly on making understandable knitting patterns with step-by-step instructions. The patterns include video links to the techniques you are going use.
Sweaters, t-shirts and vests are worked top-down. You start by casting on a given number of stitches before you continue according to the construction you chose when making the pattern.
Beanies are worked bottom up. You start by casting on a given number of stitches, work a given set of centimeters and then increase to shape the top of the beanie.
🧶 What is included in a yarn kit?
A yarn kit includes your customized knitting pattern and the yarn you picked from the "yarn kit" section the design tool.
For now, we have a partnership with the Norwegian yarn brand Un-told. More is coming in the future.
Note that yarn is only included when choosing a yarn from the "yarn kit" section. Yarn is not included when you pick one from the "yarn" section or add your own.
🤔 I need help with my pattern
Feel free to contact us on hello@dreamknit.no or our Instagram/Tiktok @dreamknit if you have specific questions regarding your pattern 🫶
Shipping and delivery
💌 How do I get my pattern?
If you have a dreamknit account, you can log in here to find your projects.
If you don't have a dreamknit account, you'll receive your pattern as a PDF in an email from noreply@dreamknit.no.
🤨 I have not received my pattern
Sometimes the pattern email arrives in your spam folder.
Occasionally, emails also may fail to be delivered if your email storage is full.
If you have checked both of these conditions and still do not see your pattern, contact us on hello@dreamknit.no.
📦 How much is the shipping?
When ordering a yarn kit (yarn + pattern), your yarn is shipped from Un-told's storage in Norway. Shipping costs will be calculated and added once you enter your address at checkout.
We ship within Norway at a flat rate of 89 NOK for orders under 1000 NOK. Orders over 1000 NOK have free shipping within Norway.
We ship internationally at a flat rate of 210 NOK. For orders to countries outside Norway, the customer is responsible for any and all additional charges at delivery, such as local tax, customs, and customs clearance.
Read more about our shipping policy here.
🌎 Where do you ship?
We ship world wide.
When ordering a yarn kit you will receive the pattern on email and the yarn will be delivered to your location.
Dreamknit Pro Subscription
💸 Is there a free trial?
Yes! Dreamknit offers a 7-day free trial. During the trial, you get one free pattern and unlimited access to all our other tools. If you don’t cancel before the trial ends, your subscription will automatically roll over to the annual plan.
⏰ Is there a commitment period?
Dreamknit offers an annual subscription that automatically renews each year. You can cancel anytime before the renewal date to avoid being charged for the next cycle.
🙅🏼♀️ What happens if I cancel my subscription?
You will lose access to the patterns created during your subscription period. However, they remain accessible until your subscription's yearly renewal date.
📵 What happens if I lose my phone?
No problem! Simply log in to your Dreamknit account on a new device, and all your saved content will be available.
💳 What payment methods are accepted?
We accept most major credit and debit cards trough stripe.
⏸️ Can I pause my subscription?
Currently, Dreamknit does not offer the ability to pause subscriptions. You can cancel and resubscribe at a later time.
📄 What happens to my patterns if I cancel?
Your designs will be saved on our servers for a limited period after cancellation. You can regain access by resubscribing within this timeframe.
🤙🏼 How can I contact support if I have an issue?
You can reach our support team via email at hello@dreamknit.no, or through the chat on the website.